Premium Cover Plan

HomeownersGet CoveredPremium Cover Plan

Premium Cover Plan

Do you require complete peace of mind when it comes to protecting your home? Then our Premium Maintenance Plan is the one for you! As well as covering all the main elements of the home, you also have the option of including even more services in your plan with our fantastic selection of add-ons.

What’s included in this plan?

Boiler and controls
  • Internal gas supply pipe and fittings
  • A single mains gas boiler including any manufacturer fitted parts inside.
Central heating
  • Hot water pipes
  • Radiators pipes and valves
  • Central heating pump, motorised valves
  • Thermostats, (non smart) heating controls and frost stats.
Plumbing
  • Cold water pipes
  • Cold water tank and overflow
- Taps and toilet -
  • Taps (£50 Fixed Fee applies) and running toilets
  • Ball cocks, siphons and valves
  • Replacement of non-ceramic tap washers
Electrics
  • Internal mains electric wiring
  • Fuse boards & circuit breakers
  • Sockets & switches
Drainage
  • Soil stack pipe
  • Blocked or leaking internal drains and waste pipe
  • Blocked or leaking external drains within your boundary (£50 Fixed Fee applies)
Included in all plans
  • 24/7 Breakdown Reporting
  • Same or next day response
  • Unlimited Callouts
  • No call out charge
  • Parts & labour included
  • If a boiler service is not selected within your plan, you are still required to service your boiler annually in order to validate your cover. If you do wish to make a claim, proof of a service record within the last 12 months may be required.
  • If your boiler is 10 years or older, there will be a £50 fixed fee payable for all boiler related issues. If you have opted for a plan with £95 excess, the £50 fixed fee will not be applicable.

Agreement Terms & Conditions

PDF (96.3KB)

Plan Summary Document

PDF (96.3KB)

Maintenance Plan Brochure

PDF (96.3KB)

What’s not included in this plan?

Things We Don't Cover
  • Pre-existing and system design faults
  • faults and inaccessible components
  • Underfloor heating
  • Any faults caused by sludge, scaling or blockages
  • Replacement taps
  • Showers
White Goods
No repairs to the following items
  • Dishwasher
  • Washing Machine
  • Tumble Dryer
  • Combined Washer-Dryer
  • Fridge
  • Freezer / Fridge-Freezer
  • Microwave
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