Meet the team: Helen


Meet the team: Helen


Meet the PlusHeat team: Introducing Helen, PlusHeat’s Customer Success Manager!

What’s the best thing about being part of the PlusHeat team?

Being part of a team where everyone’s voice is heard and everyone’s opinion matters. PlusHeat has become my little family since I moved to the UK.

Describe your job in 3 words

Listening, investigating, solving.

What do you enjoy about the work you do?

Finding solutions to problems. Working with some of the best, funniest, and most passionate people around is pretty cool as well.

What’s one thing that surprised you about working at PlusHeat?

We’re not in the business of boilers, we are in the business of providing solutions.

Last book you read?

The Human Body: A guide for occupants – Bill Bryson. He has an amazing talent for explaining the most complicaed things in an easy to understand way. Plus this book has given me a heap of facts to share for the fact of the day.

What’s your phone background?

My little dog Millie, an angel on earth, and light of my life.

Give us a controversial opinion…

Marmite is delicious and I will not hear a word against it.

What are you binge-watching right now?

Brooklyn Nine-Nine and Friday Night Dinner. Both are great for a laugh. I appreciate British comedy even more since I moved here.

Keep your sun shining

PlusHeat offer extensive home emergency cover so you can protect your home (and your wallet!) when things go wrong. We offer 24/7 advice and support with boiler and central heating, plumbing, electrical and drainage cover from just 15p a day. Contact our friendly team on 0808 164 2892. We’re here to help!